IT Support Technician - Lancaster, PA
Projects on an as-needed basis Our ideal candidate will bring:
At least 3 years of outstanding customer service experience At least 2-3 years of hands on technical experience Strong working knowledge of:
Windows System Apple Systems Active Directory Networking Email deliver solutions Hardware Installations Passion for technology, innovation, troubleshooting and making a difference Exceptional documentation skills with an eye for detail Eagerness to learn and improve their technical skills Ability to be adaptable, flexible, and a multi-tasker Excellent verbal and writing skills Ability to pay close attention to detail while performing technically-detailed tasks Ability to deal effectively with stressful situations Ability to balance the day-to-day work expectations and deliverables, recognizing own limitations, and when to ask for help Ability to provide accurate time estimates for how long a task will take Understanding that the success of individuals is measured by the success of their teams Ability to quickly learn new technologies through the use of self-study materials and intuition Ability to articulate technical information clearly and simply to non-technical people Commitment to helping people to the extent that no problem is considered mundane, no matter how simple the solution Self-motivation, and the ability to be self-directed when necessary Enjoys sharing information, supporting others, and working on a team to achieve team goals A bachelor's degree, college diploma or equivalent industry certifications What you will receive:
A company focused on maintaining a great company culture An opportunity to make a difference in the company and to be rewarded for doing so A company that is always looking to improve while adhering to our core principles An opportunity for career growth within the organization Generous compensation package with bonus potential and benefits Variety of technical work that is performed in a fast-paced environment A company that is invested in your continuous improvement and growth.
Estimated Salary: $20 to $28 per hour based on qualifications.
At least 3 years of outstanding customer service experience At least 2-3 years of hands on technical experience Strong working knowledge of:
Windows System Apple Systems Active Directory Networking Email deliver solutions Hardware Installations Passion for technology, innovation, troubleshooting and making a difference Exceptional documentation skills with an eye for detail Eagerness to learn and improve their technical skills Ability to be adaptable, flexible, and a multi-tasker Excellent verbal and writing skills Ability to pay close attention to detail while performing technically-detailed tasks Ability to deal effectively with stressful situations Ability to balance the day-to-day work expectations and deliverables, recognizing own limitations, and when to ask for help Ability to provide accurate time estimates for how long a task will take Understanding that the success of individuals is measured by the success of their teams Ability to quickly learn new technologies through the use of self-study materials and intuition Ability to articulate technical information clearly and simply to non-technical people Commitment to helping people to the extent that no problem is considered mundane, no matter how simple the solution Self-motivation, and the ability to be self-directed when necessary Enjoys sharing information, supporting others, and working on a team to achieve team goals A bachelor's degree, college diploma or equivalent industry certifications What you will receive:
A company focused on maintaining a great company culture An opportunity to make a difference in the company and to be rewarded for doing so A company that is always looking to improve while adhering to our core principles An opportunity for career growth within the organization Generous compensation package with bonus potential and benefits Variety of technical work that is performed in a fast-paced environment A company that is invested in your continuous improvement and growth.
Estimated Salary: $20 to $28 per hour based on qualifications.
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